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One of the most interesting aspects of my work right now is building out passion-centric communities around Autodesk products. The most exciting one is for 3d animators, and is called AREA. Tens of thousands of users have registered and hundreds have uploaded their own personal portfolios of their work for public display. It’s really satisfying to have created something that is being used by so many users to feature their work.

The following are my notes from a related talk I went to at the “Future of Web Applications Conference”, describing the emergence of this kind of website.


The State, Future & Business of Passion-Centric Online Communities

Ted Rheingold – founder of dogster/catster – ted@dogster.com – blogs: blog.dogster.com  spideysenses.com

Complete presentation here: http://blog.dogster.com/2006/09/19/teds-talk-the-future-of-web-apps-conference/

Passion-centric online communities are spaces dedicated to a single particular interest they usually include human profile sharing, posting of passion-specific items and offer members opportunities to express their enthusiasm for something

Really all about amplifying passion

Core components

  • entertainment
  • sociality
  • information
  • services

Other likely features

  • design, copy and UI have to reflect site user’s passion and amplify it
  • moderation is key
  • clear ground rules are critical
  • lots of opt-in and opt-out policies , member is in control of their experience and communications

Sincerely cannot be faked

  • it’s not about leveraging user to create content, it’s about offering features and services users can leverage
  • people’s passions don not fit into silos, verticals, cannot be commoditized
  • monetizing will not work
  • do not use out of the box community software that’s not topic specific

dogster - home page is a mess, but people cannot help but click on things
catster, different community so needed different cat colors and theme

people’s pages are like their lockers in high schools, they put up all kinds of crazy stuff on their own pages

  • forums, groups
  • 20.5 million virtual treats given
  • 4,200 groups
  • 50,000 pet diaries
  • 1.3 million photos


Business — not too many revenue options

  • advertising and sponsorships - good place to start, sponsorships better than ads,
  • subscription programs - good goal is that the community should be self-supporting
  • selling products that are member-made or site-specific, even better than membership fees for community to support itself
  • How to make advertising work

    • keep your ad sales inside, no one will be able to convey your passion better than yourself
    • (Cost per thousand) CPM is almost dead, for an advertisers message to be heard in the site voice and in placees where memeberrs are receptive to messaging
    • require advertisers to offer something real to the community, something that requires them to participate and become trusted

    Circle of Trust: Dogster –> Community –> Advertisers

    Advertisers need to work with dogster to offer something of benefit to the community.  Does the community understand and appreciate the offer?  if not, then don’t keep it

    Generalized Thoughts:

    For every passion there will be a dedicated ’ster’ and theire can easily be more than one popular one per passion

    • there will be tens of thousands of passion-centric online communities in 5 years
    • Public APIs, badges and mini-site widgets will bring communities to where the member already is
    • Public/open ID systems will be used
    • the web is just the launching point, think cell phones, MMS, PDA’s, console-gaming, hand-held games, DVRs, car-based - communities will meet where their members are

    A look at some really cool ones:

    deviantART

    • $0 in funding , 2 million members
    • revenues from subscriptions and orders of member art
    • advertising revenue is just gravy, used for R&D
    • strong rules & etiquette policy

    amateur illustrator – based in UK, brand new

    CNet – featured members, lots of passion, lot of community

    PopSugar – great community based around a news and content site

    model mayhem –really well-defined etiquette necessary for this content

    MLG - major-league gaming – averaging hour-long visitor sessions; don’t even try to monetize website

    Yahoo Autos Custom  –Very successful, hardly supported, and so compare to some other attempts:

    Carspace - created and supported by edmonds - doesn’t really say ‘car’ enough, not custom enough to the community and their passion, wouldn’t know it was a car site other than the logo

    boompa - unfortunately white background, really all about what car lovers want, doing much better than the edmonds site,

    faniq

    • all for sports fans
    • good job of replicating their environment
    • every team has to elect a commissioner that is the moderator
    • more about respect

    feelingbullish.com - one of the few communities that is actually working based on a reputation system without, lots of people have had trouble with reputation systems being gamed, (my note: here there’s an external realtioy that drives the reputation value)

    My bloglog – what’s really interesting is that most all the information comes from two lines of javascript in my blog to present a badge.  you don’t have to make the community if you can tap into one

    famster – sharing families online - first priority has to be protection - Ted expects to see TONS of family sites

    clubmom – getting more traction now, but lots of partners, doing well on advertising

    minti - a baby site - like that they make their home page the latest activity

    teachade - for teachers

    crafster.org - crafts and craft advertising

    vampirefreaks.com - goth enthusiast site - 600,000 members, 4 million forum posts, band listing, really get into theme -  don’t do groups, they do ‘cults’ - on another similar site instead of a “shopping cart” was a ‘”coffin”

    yourclimbing.com - done with drupal, nice to have a face on the home page

    yourmtb.com – “enthusiast-in-chief”right there on the home page

    cute overload –just using blogging software - "commenting is community" - every day
    featuring a different picture  best use of ning, topic agnostic ning, caption
    me tool allows you to label a photo

    An example of "digital doritos"  - addictive stuff  - "this is great, this is better than working" : stuffonmycat.com, cats in sinks, kittenwar, catsthatlooklikehitler.com

    twitter.com - cell-phone based communities coming up, where people post via text messages and photos into blog entries

    BANC - bay area nerd core - created as kind of a tag and nowinstant community that spans across sites and techniques:


    Applications for community usage are coming up around console-games

    Every piece of software would really benefit from a community if it had the right rules and sharing features in the software

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